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Terms of service

Booking

While making a booking with us doesn't constitute the creation of a contract, in the rare event that we are unable to fulfil a booking for any reason, we'll promptly refund any payments that you've made.

 

Client cancellation

The fee will be repaid promptly, if your baby arrives before sessions begin, or in the very unlikely event of sessions being cancelled.  These are the only circumstances under which a refund will be made, taking into consideration any unpredictable pregnancy circumstances.   We appreciate your understanding and are committed to ensuring a positive experience.

 

Rescheduling

Should the need arise to reschedule, we kindly request a minimum of 48 hours' notice where possible. Your cooperation is greatly appreciated, as this allows us to manage scheduling adjustments efficiently. Thank you for your understanding.

 

Booking changes

We are committed to providing you with the best experience possible. While we reserve the right to make changes to the details of any sessions/courses/packages, such as times, dates, or published prices, please know that any adjustments will be communicated to you in advance of the start date. If you've already paid in full, rest assured that the price you paid will remain unaffected by any subsequent changes.

 

Intellectual property

Any recording or written material included as part of our services and all rights worldwide (including Intellectual Property Rights) relating thereto respectively are the sole property of Andrea Lawrie and Katharine Graves, KG Hypnobirthing Ltd, or others from whom such rights may be derived (whether or not protected by trademark and copyright laws) and may not be used other than for the personal use of the participant without obtaining prior written permission. The participant agrees not to record courses or any part thereof.

 

Disclaimer

Whilst our services can effectively contribute to you and your baby's pregnancy, childbirth and postpartum experience and wellbeing, it should not be considered a substitute for the advice of or the presence during birth or any part of pregnancy, labour and the postpartum period of your assigned midwife/midwives, obstetrician(s) or other medical practitioner(s).  It does not represent in fact or otherwise an alternative to appropriate medical care or for professional medical advice in any way shape or form.  

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For the avoidance of doubt, although Andrea Lawrie is a Registered Midwife with the Nursing and Midwifery Council, Andrea is unable to provide you with medical advice.  Any questions or doubts that you have regarding this, or any other third party that you are representing may have, should be discussed by you with your medical caregivers and the safety and appropriateness of this support, to you or any third party whom you represent, should be confirmed with your medical caregivers prior to or during engaging in our services.  

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Code of confidentiality and ethics

As a dedicated midwife, Andrea follows the Nursing and Midwifery Council (NMC) Code of Professional Standards and Behaviour which ensures you of the highest standards of care, compassion and competence and prioritises your safety and wellbeing at all times to foster professionalism and trust.  

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Andrea is also bound by the Traumatic Birth Recovery Code of Ethics which ensures clear guidance of what is and is not expected from Certified Practitioners to ensure safe working and trust.  

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Any information shared with Andrea Lawrie will not be shared with others, unless there is reason to believe that a child or vulnerable adult is at risk of harm.  

 

GDPR and data storage

 

This statement outlines how Andrea Lawrie, a practicing midwife, collects, uses, and stores your personal data in accordance with the General Data Protection Regulation (GDPR).

 

What personal data is collected?

During your pregnancy, birth, and postpartum care, Andrea Lawrie may collect personal data about you and your child, including:

  • Your name, address, and contact information

  • Any relevant medical history you share and pregnancy details

  • Any relevant information you share about your child's birth and health

  • Notes from consultations

 

Why is this data collected?

This data is solely used to provide you with a safe and effective service, in line with Andrea Lawrie's professional obligations as a registered midwife. This includes:

  • Creating and maintaining accurate medical records

  • Sharing any relevant information with other healthcare professionals involved in your care, if necessary

  • Reporting to public health authorities if required to by law.

 

How is your data stored?

Your personal data is stored securely in an electronic format with robust security measures in place to protect it from unauthorised access, accidental loss, or misuse.

 

How long is your data kept?

By law, Andrea Lawrie is required to retain your medical records for a minimum of 25 years after your child's birth. This is in accordance with the Retention of Health Records (Scotland) Act 2002. After this period, your data will be securely deleted unless there is a legitimate legal or public interest reason for keeping it longer.

Any other non-relevant information will be erased after 12 months unless you explicitly consent to Andrea Lawrie keeping it for longer.

You have the following rights under GDPR in relation to your personal data:

  • To access your data

  • To rectify any inaccurate data

  • To request the erasure of your data

  • To restrict the processing of your data

  • To object to the processing of your data

  • To data portability

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If you have any questions about how your data is handled or wish to exercise any of your GDPR rights, please do not hesitate to contact Andrea Lawrie directly. You can also contact the Information Commissioner's Office (ICO) at https://ico.org.uk/.

 

Andrea Lawrie is committed to protecting your privacy and ensuring your data is always handled ethically and transparently.

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